PRIVACY POLICY

m1llionβ„’ (β€œwe”, β€œus”, β€œour”) operates as an online-only fashion and clothing retailer based in Australia. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly, transparently, and in compliance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), the General Data Protection Regulation (GDPR) for EU/UK residents, the California Consumer Privacy Act (CCPA) for California residents, and other applicable international privacy laws.

By accessing our website, creating an account, or purchasing our products, you agree to this Privacy Policy.

Who We Are

  • Brand Name: m1llionβ„’ (One in a million)

  • Business Type: Fashion/Clothing Retail & E-commerce

  • ABN: 81562811512

  • Registered with ASIC

  • Contact: πŸ“§ info@m1llion.au | πŸ“ž +61 406787550

Information We Collect

We may collect the following categories of personal information:

  • Identity Information: Name, date of birth (optional), gender (optional).

  • Contact Information: Email, phone number, billing and shipping addresses.

  • Account Information: Username, password, purchase history, preferences (size, style).

  • Payment Information: Processed via Stripe, PayPal or other PCI-DSS compliant gateways. (Note: we do not store full credit card details).

  • Order & Transaction Information: Purchase details, returns, delivery records.

  • Marketing Preferences: Newsletter subscriptions, communication preferences.

  • Device & Usage Data: IP address, browser type, device identifiers, cookies, browsing history, and site usage patterns.

  • Social Media Data: Information shared when you engage with our campaigns, contests, or tag us on social platforms.

  • Feedback & Content: Customer reviews, testimonials, user-generated content such as photos submitted to us.

You may choose not to provide certain information, but this may limit your ability to access some features of our website or services.

How We Collect Information

  • Directly from you (e.g., when you place an order, create an account, subscribe, or contact us).

  • Automatically through website analytics, cookies, and tracking technologies.

  • Through third-party providers (e.g., payment gateways, shipping companies, marketing platforms).

  • Publicly available sources (e.g., social media platforms where you interact with us).

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders (including payment, shipping, and returns).

  • Provide customer service and respond to enquiries.

  • Verify identity and prevent fraud.

  • Improve our products, website, and user experience.

  • Conduct analytics, reporting, and quality assurance.

  • Send marketing communications, promotions, and updates (with your consent).

  • Enable account features (wishlists, order tracking, saved preferences).

  • Comply with legal obligations and regulatory requirements.

Sharing and Disclosure of Information

We may share your personal information with:

  • Service Providers: Squarespace (website hosting), Stripe/PayPal (payments), Xero (accounting), Australia Post and international couriers (shipping).

  • Technology Partners: Analytics and marketing platforms (Google Analytics, Meta).

  • Professional Advisors: Legal, accounting, insurance, and compliance advisors.

  • Authorities: Where required by law, regulation, or lawful request.

  • Overseas Transfers: Some providers may be located outside Australia (including the US, EU/UK, New Zealand, Hong Kong, and the Philippines).

    We take steps to ensure comparable safeguards to the APPs are in place, including contractual data protection obligations.

  • We do not sell your personal information.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Operate and secure our website.

  • Remember preferences and improve your shopping experience.

  • Analyse performance and measure traffic.

  • Deliver personalised content and advertising.

You can adjust your browser settings to refuse cookies, but some features may not work as intended.

Your Rights

Under Australian Privacy Law (APPs):

  • Access and request correction of your personal information.

  • Make a complaint about how your information is handled.

Under GDPR (EU/UK):

  • Right to access, correct, or erase your data.

  • Right to restrict or object to processing.

  • Right to data portability.

  • Right to withdraw consent at any time.

Under CCPA (California Residents):

  • Right to know what personal information we collect and how it’s used.

  • Right to request deletion of personal information.

  • Right to opt out of the β€œsale” of personal information (note: we do not sell personal information).

  • Right to non-discrimination for exercising privacy rights.

To exercise your rights, please contact us at info@m1llion.au. We may need to verify your identity before responding.

Data Retention

We retain personal information only as long as reasonably necessary for business, legal, or regulatory purposes. When no longer needed, information will be securely deleted or anonymised.

Data Security

We take reasonable steps to protect your personal information, including:

  • TLS/SSL encryption for data in transit.

  • Secure third-party payment processing.

  • Access restrictions and authentication measures.

  • Regular security reviews and updates.

Children’s Privacy

Our website is not intended for unsupervised use by individuals under 18 years of age. We do not knowingly collect data from children without parental consent.

Marketing Communications

With your consent, we may send promotional offers and updates via email or SMS. You may opt out at any time by clicking β€œunsubscribe” in our messages or contacting us directly.

User Generated Content

If you share photos, reviews, or testimonials with us (e.g., tagging our brand on social media), you grant us permission to use such content in our marketing, unless you withdraw consent.

International Users

If you are accessing our website from outside Australia, you acknowledge that your information may be transferred to and processed in Australia and other jurisdictions.

Complaints

If you believe we have mishandled your personal information:

  1. Contact us at info@m1llion.au with full details.

  2. We will investigate and respond within a reasonable timeframe.

  3. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or call 1300 363 992.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Contact Us

m1llionβ„’
Email: info@m1llion.au
Phone: +61 406787550